• Innovation that lasts

    We create compelling solutions for emerging challenges.

  • Expertise

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    Decision Science

    Are we seeing the problem and its solutions clearly?

    Business processes are growing more complex each year, and old decision-making policies cannot cope with emerging challenges. We redefine the problem, design globally optimized decision strategies, and use automation to scale decisions flexibly.

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    Integrative & Customer-centric Design

    Dear Customer, may we have this dance?

    Many organizations over-specialize, creating compartmentalized views of products, services, and customer experiences. We use an integrated perspective to redesign products and processes that resonate with customers and improve results.

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    Data Discovery and Analytics

    What is happening and why? What else do we know?

    Organizations monitor a small subset of the data they generate, becoming blind to hidden internal information relevant to emerging strategic questions. We have the fresh perspective, tools, and expertise to find the relevant data and make sense of it.

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    Enterprise Cloud Strategy

    What are the threats, red herrings, and opportunities?

    Many companies do not have a specific plan for how they will use the cloud to redefine business functions and how those changes will coexist with legacy functions. We have the hands-on experience to create breakthrough cloud solutions that fit.

  • Process

    1

    Define the

    challenge

    We clarify the stakes. Then we look carefully at the causal linkages among resources, constraints, and aspirations. This provides a holistic view of the challenge.

    2

    Develop

    prototypes

    We develop working prototypes for multiple solutions to the problem. There is great clarity in seeing each option's pros and cons tied to a firm's data and context.

    3

    Select

    and Plan

    An innovative solution always requires coordinated change across multiple areas. We work with all impacted managers to develop a comprehensive plan.

    4

    Build, Train, and Deploy

    We provide everything needed during and after implementation to make sure the innovation sticks.

  • Stories

    We know, you sort of had to be there.

    For a large industrial, used cloud services to provide an all-history data archive with on-demand analytics. Reduced internal data warehousing footprint, improved disaster resiliency, and improved available historical scope of analysis to unlimited.

    Developed a product pricing strategy based upon historical return-on-capital probabilities for each customer-product purchase in the portfolio of a capacity-constrained industrial, adjusting prices to make the firm indifferent across products.

    Designed 3D spatial analytics of customer behavior and associated decision policies to improve resource allocation and site planning for a wireless network provider.

    Investigated incongruities between high-level corporate metrics and employee attitudes, discovering hidden operational risks that could be addressed by senior management.

    Developed a financial maturity model that allowed a rapidly growing company to compare the evolution of profitability results for all outlets irrespective of outlet age.

    Designed and implemented a pay-for-performance program for a unionized work group, which required redesigning the job-assignment system to eliminate human bias.

    Designed an holistic enterprise decision-making portal combining analytics, search, and collaboration by discovering that employee work patterns did not align with technology product categories.

    Created a common language for product, customer, resource, revenue and cost across all functions and all divisions of a multi-billion-dollar holding company, to enable an integrated executive information system.

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